1 in 10Australians can't afford their prescriptions
Who we support
We help Australians who fall through the cracks
Single parentsPensionersCancer patientsPeople with disabilitiesRegional & rural communitiesFamilies in crisisNDIS participantsThose experiencing hardship
The issue we solve
The gap no one talks about
Australia's healthcare system leaves millions behind. Out-of-pocket medical costs continue to rise, and for too many Australians, getting the care they need simply isn't an option.
Specialist fees
Specialist consultations cost hundreds of dollars out of pocket — often completely unaffordable for those on low incomes or experiencing sudden hardship.
Prescriptions
Over 10% of Australians skip or ration essential medications due to cost — a dangerous reality with real health consequences that we work to change.
Medical equipment
Mobility aids, daily living devices and essential medical equipment can cost thousands — leaving many without the tools they need to manage their condition.
What we offer
Our programs & initiatives
Targeted support where it's needed most — from bridging financial gaps in healthcare to protecting vulnerable Australians navigating the NDIS.
Flagship Program
Between the Gaps
Our flagship program provides direct financial assistance for Australians who fall between the cracks of Medicare, private health insurance and government support.
Angel Flight Australia coordinates free non-emergency flights for people in rural and regional Australia who need to travel to access specialist medical treatment they cannot get locally.
Recognising the profound therapeutic and wellbeing value of companion animals, Happy Paws assists vulnerable Australians with essential veterinary care — keeping pets with the people who need them most.
Health Assist is a registered not-for-profit public company dedicated to eliminating financial barriers to healthcare across Australia. Since 2016, we've been bridging the gap between the healthcare system and those who need it most.
Our team and volunteers partner with local organisations, service providers and community groups to deliver compassionate, practical support for people experiencing hardship — from urban centres to rural communities nationwide.
Every person we help is a life improved. Here's the impact we're delivering across Australia.
1,200+People supported annually
45+Community partners
3Active programs
95%Positive follow-up feedback
Real stories
People we've helped
"It has been seven weeks since Leo was diagnosed with diabetes and it has completely turned our world upside down. The carb counting, the blood level monitoring, the constant vigilance — it never stops. Health Assist donated Leo's insulin pump, and that single act of generosity has changed everything for our family. We are so incredibly grateful."
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Leo's familyChildhood diabetes — Between the Gaps, insulin pump donation
"Living remotely, getting to specialist appointments had always felt impossible — the distance, the cost, the time away from work. Health Assist's Angel Flight program flew me to the city for care I couldn't otherwise access. For people in rural and remote Australia, this service isn't just helpful — it's the difference between getting treatment and going without."
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Rural community memberRemote healthcare access — Angel Flight program, 2024
"Unforeseen circumstances left us with no option but to relocate urgently, and no money to do it. We had nowhere to turn and felt completely alone. Health Assist covered our relocation costs during the most desperate period of our lives. Their kindness gave us a fresh start when we had nothing left. I can't put into words what that meant to us."
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Community memberEmergency relocation support — Between the Gaps, 2024
"I needed a hip replacement and my biggest fear wasn't the surgery — it was what would happen to my Jack Russell. My family is all interstate and there was no one to help. Health Assist's Happy Paws program cared for him while I recovered. Knowing he was safe meant I could focus entirely on getting better. He is my whole world, and they understood that."
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Elderly community memberCompanion animal care during recovery — Happy Paws program
Your tax-deductible donation directly funds healthcare access for Australians in need. Every dollar makes a real, measurable difference to someone's life.